Prestige Plumbing, Heating & Cooling
Review Summary
- Positive: Mark C. provided excellent, prompt, and professional service, including weekend availability, detailed explanations, and additional repairs. Other customers praised their quick response times, quality work, and courteous service. Some customers have been loyal for 20 years.
- Negative: One customer experienced poor follow-up service, resulting in a lost opportunity for a repair and a switch to a different company. Another customer felt overcharged and received a higher quote compared to a competitor.
- Overall: Prestige Plumbing generally receives positive reviews for responsiveness, quality of work, and professionalism. However, there are instances of poor customer service and potential overpricing.

Reviews
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(154 reviews)
Crystal Smith
We had great service today from Mark C. We woke up the first day in our new home to find that our water heater was not working properly. We weren't expecting we could find someone to install a new one on the weekend but Prestige had great reviews and weekend hours. Mark answered right away this morning, let us know of their promotions and said he could be there by early afternoon. He was prompt and had everything needed to complete the job. He explained in detail what he needed to do to complete the job detailing the expenses. He also inspected our dryer gas line (we're having a new dryer delivered Monday) and repaired it as well. We were extremely pleased with his service. Just an awesome job and by 5 pm he was finished, everything was cleaned up and upgraded for safety. I would recommend him and Prestige Plumbing without hesitation. We are so thankful he was able to come out on the weekend! Thanks, Mark!
James Wodka